الغرض من المنافسة ·The Zakat, Tax and Customs Authority (ZATCA) has obtained the International Orgnization of Standards Certification for Quality Management (ISO 9001:2015, ISO 27001, ISO 10002, ans ISO 22301) in June 2020, which states managing and monitoring yearly Internal audits in the certified orgnization. Therefore, ZATCA has planned through the Business Excellence Section to adopt and use a Quality Management Software in order to regulate, manage, and well-control the Internal Audits & findings activities to drive excellence and raise the complaince level in the Authurity. Currently, The Business Excellence Section at ZATCA has managed all the internal and external audits along with its findings through Microsoft Excel to maintain the standard certifocation and ensure process compliance as well.