الغرض من المنافسة ·Saudi Electricity Regulatory Authority (SERA) seeks to engage the services of a highly skilled and experienced ISO consultant (referred to herein as “the Consultant”) to propose, design, and implement an Integrated Management System (IMS) that aligns with ISO standards including ISO 9001:2015, ISO 22301:2019, ISO 31022:2020, and ISO 10002:2018. The selected consultant will be responsible for developing and integrating these standards to enhance quality management systems, business continuity management, legal risk management, and customer complaints handling within SERA's operations, with the end goal of this engagement is for SERA to achieve the these ISO certifications